Privacy Policy
Privacy Policy
Last updated: March 12, 2026
At Terea Heets Dubai, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, when we may share it, and what choices you have when using our website.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
Who We Are
This website is operated by Terea Heets Dubai. Throughout this policy, the terms “we,” “our,” and “us” refer to Terea Heets Dubai.
- Website: https://tereaheetsdubai.ae/
- Email: info@tereaheetsdubai.ae
- Phone: +971564584401
- Location: Downtown, Dubai, United Arab Emirates
Information We Collect
We may collect personal and non-personal information when you visit our website, place an order, contact us, or interact with our services.
Information you provide to us
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
- Order details
- Messages or support requests you send to us
Information collected automatically
- IP address
- Browser type and version
- Device type
- Pages visited on our website
- Date and time of visit
- Referral source
- Website usage and interaction data
How We Use Your Information
We use your information to operate our business and provide a better shopping experience. This may include:
- Processing and delivering your orders
- Confirming payments and transactions
- Communicating with you about orders, delivery, or support requests
- Providing customer service
- Improving website performance, usability, and security
- Preventing fraud, abuse, or unauthorized activity
- Sending promotional messages, offers, or product updates where allowed
- Meeting legal, tax, accounting, or regulatory requirements
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve functionality, remember preferences, understand visitor behavior, and support marketing or analytics.
These technologies may help us:
- Keep the website running properly
- Remember user preferences
- Measure traffic and performance
- Improve user experience
- Support advertising and remarketing activities
You can control or disable cookies through your browser settings. Please note that some parts of the website may not function properly if certain cookies are disabled.
How We Share Your Information
We do not sell your personal information. We may share your information only when necessary for business operations, legal compliance, or service delivery.
We may share information with:
- Delivery and logistics partners to complete your order
- Payment processors to securely process transactions
- Website hosting, analytics, and technical service providers
- Customer support tools or communication platforms
- Government, regulatory, or legal authorities when required by law
Payment Information
We do not store full payment card details on our website unless explicitly stated through a secure payment provider integration. Payment transactions may be processed by third-party providers using their own secure systems and privacy practices.
Marketing Communications
If you contact us, place an order, or subscribe to updates, we may send you service-related messages and, where permitted, promotional offers about products or services.
You can opt out of marketing emails or messages at any time by contacting us or using the unsubscribe option where available.
Data Retention
We keep personal information only for as long as necessary to provide our services, complete transactions, resolve disputes, enforce our policies, and comply with legal or accounting obligations.
When your information is no longer needed, we will delete it, anonymize it, or securely store it only where legally required.
Your Privacy Rights
Depending on applicable laws and your location, you may have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal data where legally permitted
- Object to certain types of data processing
- Withdraw consent where processing is based on consent
- Request information about how your data is used
To make a privacy-related request, please contact us using the details listed below.
Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, loss, disclosure, or alteration. However, no website, server, or online transmission method can be guaranteed to be completely secure.
Children’s Privacy
Our website and products are intended only for adults. We do not knowingly collect personal information from individuals under the age of 18.
If you believe that a minor has provided personal information to us, please contact us immediately so that we can take appropriate action.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the content, policies, or privacy practices of those third parties. We encourage you to review their privacy policies before sharing personal information.
International Data Processing
Your information may be processed, stored, or accessed in locations outside your city, state, or country, including by trusted service providers that help us operate our business. Where this happens, we take reasonable steps to ensure your information is handled securely.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our business, website features, legal requirements, or privacy practices.
Any updates will be posted on this page with a revised Last updated date. Continued use of our website after changes are published means you accept the updated policy.
Contact Us
If you have any questions about this Privacy Policy or would like to make a privacy-related request, please contact us:
- Email: info@tereaheetsdubai.ae
- Phone: +971564584401
- Website: https://tereaheetsdubai.ae/
We believe privacy should be clear, honest, and easy to understand. If you ever have questions about how your information is handled, our team is here to help.